Eligibility: Products can be returned within 3 days of delivery.

To be eligible for a return:

The item must be unused, in the same condition you received it, and in the original packaging.

Proof of purchase (e.g., invoice or order confirmation) is required.

Non-returnable items:

Perishable goods (e.g., food items)

Personal care items

Customized or made-to-order products

2. Refunds

  • Once we receive and inspect your returned item, we will notify you of the status of your refund.
  • If approved, the refund will be processed within 7–10 business days, and the amount will be credited to your original payment method.

3. Exchanges

  • We only replace items if they are defective or damaged.
  • If you need to exchange an item, contact us at sales.southdeal@gmail.com within 48 hours of receiving the product.

4. Return Shipping

  • Customers are responsible for the cost of return shipping unless the product was defective or incorrect.
  • We recommend using a trackable shipping service or purchasing shipping insurance.

5. How to Initiate a Return or Refund

To request a return, refund, or exchange, please email us at:
📧 sales.southdeal@gmail.com


Include:

Photos & Video Must

Your order number

A description of the issue